Refund Policy

Refund requests are evaluated on a case-by-case basis and may be granted under the following circumstances:

• Service not delivered within the promised timeframe
• Technical issues preventing service delivery
• Significant discrepancy between service description and delivery
• Account restrictions caused by our services

To request a refund:

• Contact our support team within 30 days of purchase
• Provide order details and reason for refund
• Allow up to 5–7 business days for review
• Approved monetary refunds are processed to the original payment method; Reddit order credits follow the balance-credit policy below

Except for eligible Reddit removal credits described below, refunds will not be issued in the following cases:

• Service has been fully delivered as described
• Violation of our Terms of Service
• Requests made after 30 days of purchase
• Changes in platform policies affecting service delivery
• Invalid or non-existent links provided by the user, even if they pass our initial validation

See the Terms of Service for the full list of guarantee conditions.

Reddit posts, comments, replies and votes are paid from your Reddit balance and tracked in your account dashboard. The following removal policy applies to eligible comment orders:

• If Reddit filters automatically remove an eligible comment, 80% of the complete paid order total, including its add-ons, is returned as Reddit balance credits.
• The credit applies once to the complete order. Multiple affected comments or add-ons do not create separate credits for the same order.
• Credits are issued after support reviews the order and confirms eligibility. A failed or pending request does not automatically trigger a refund.
• Once a comment passes the 12-hour gate, a later removal by a community moderator is not refunded.

To request a review, provide your order reference, the published Reddit link if available, the affected task and any removal details. Approved credits and their reason appear in your dashboard. This removal policy returns Reddit balance credits rather than a payment-method refund.

Managed campaign packages and Reddit account purchases are separate services. Support reviews any delivery issue against the package scope or account details listed at purchase; the comment-removal credit policy does not automatically apply to these purchases.

For a package issue, include the campaign reference and the agreed work you believe is missing. For an account issue, include the purchase reference and the specific problem. Do not send account passwords in your support message.

Delivered Reddit marketing does not guarantee continued visibility, AI citations, search rankings, traffic or sales. A lack of these outcomes alone does not mean the purchased service was not delivered.

For questions about our refund policy or to request a refund, contact us at: