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1. Description of Services2. Commercial Use Policy3. User Responsibilities and Prohibited Activities4. Account Registration and Security5. Billing, Payment Security, and Fraud Prevention6. Service Guarantees and Retention Warranty7. Order Cancellation and Modification8. Third-Party Campaign Restrictions9. Refund Eligibility10. Denial of Service and Account Termination11. Platform Risks and Disclaimers12. Intellectual Property13. Privacy Policy14. Service Modifications and Updates15. Platform Independence16. Limitation of Liability17. Governing Law18. Contact
Legal

Terms of Service

Last updated: January 17, 2025

Thank you for using UpNumbers (the Services). The Services are provided by UpNumbers, accessible from upnumbers.co. By accessing and using UpNumbers (we, us, our) services, you (user, you, your) agree to comply with the following terms and conditions. If you do not agree, please do not use our services. You are responsible for compliance with any applicable local laws.

1. Description of Services

UpNumbers provides social media growth services — followers, likes, views, comments, subscribers, retweets, and upvotes across Instagram, TikTok, YouTube, Twitter (X), Facebook, and Reddit. Services enhance your online presence while respecting platform policies.

Delivery method:Services are delivered by promotional distribution. UpNumbers places the handle, profile, or content you submit in front of real audiences across third-party surfaces — niche forums, interest communities, promotion and discovery networks, blogs, and partner social accounts. The engagement you receive is generated by people who encountered that placement and chose to act on it. UpNumbers does not require, request, or use your account credentials, and does not access or post from your account.

Package quantities:The quantity you select sets the scale of the promotional campaign — how far your handle or content is distributed. It is a reach target, not a guaranteed headcount of individually identified accounts. Delivery estimates, guarantee windows, and the Refund Policy apply to the outcome of the campaign as described on the relevant service page.

2. Commercial Use Policy

Important Notice:Our services are for personal use and legitimate business growth. We strictly enforce the following terms:

  • You agree not to use our services for deceptive commercial practices, including:
    • Creating fake credibility to mislead potential customers
    • Artificially inflating social proof for fraudulent purposes
    • Misrepresenting your influence through fake metrics
    • Gaining unfair commercial advantage through deception
  • You acknowledge that using artificially inflated social media metrics for deceptive commercial purposes may constitute an unfair or deceptive practice under applicable consumer protection laws.
  • UpNumbers reserves the right to terminate services immediately for any user found in violation of these terms.
  • You are responsible for ensuring your use of our services complies with all applicable laws and regulations.

3. User Responsibilities and Prohibited Activities

Users must ensure their use of our services does not violate any laws. You agree not to use UpNumbers for any unlawful or prohibited activities, including:

  • Spamming, harassment, or abusive behavior
  • Infringing on intellectual property rights
  • Violating social media platform terms of service
  • Engaging in fraudulent activities or scams
  • Using our services to gain social proof with intent to deceive, scam, or defraud others
  • Creating or promoting pyramid schemes, ponzi schemes, or other illegal business models
  • Impersonating others or creating fake personas for malicious purposes
  • Spreading misinformation or harmful content

Any user found to be using our services to enhance their presence with intent to scam or defraud will have their account terminated immediately and may be reported to authorities.

4. Account Registration and Security

To access certain features you may need to create an account. You agree to provide accurate information and keep it current. You are responsible for maintaining the confidentiality of your account credentials.

We require links to your social media accounts to obtain information through platform APIs. We do not store, share, or distribute your account credentials to any third parties. It is your responsibility to ensure your accounts are set to "public" during service delivery. Any service interruption due to private account settings will not result in refunds or service extensions.

5. Billing, Payment Security, and Fraud Prevention

All payments are due in advance and processed using secure, verified payment gateways with SSL encryption. No sensitive financial information is stored on our servers.

Payment Authorization and Fraud Prevention:

  • By purchasing our services you agree that you understand what you are purchasing and will not file fraudulent disputes with your payment processor.
  • You confirm you have authorization to use the payment method used for the purchase.
  • On fraudulent dispute or chargeback attempts, we reserve the right to reset delivered services, terminate your account, and permanently ban your IP address.
  • We will submit all evidence on file to payment processors and relevant authorities in case of fraudulent activity.
  • Chargebacks, disputes, or payment reversals must be discussed with our support team before being filed with payment processors.

For information on refunds, see our Refund Policy.

6. Service Guarantees and Retention Warranty

60-Day Retention Guarantee:Our retention guarantee covers Premium packages for 60 days from order completion. During this period we replace lost followers, likes, views, or other metrics 100% free of charge.

Guarantee Conditions:

  • The retention guarantee is void if you violate any terms in this document.
  • You must contact support immediately upon detecting any loss within the 60-day period.
  • The guarantee does not cover losses from platform algorithm changes, account suspensions, or platform terms violations.
  • We cannot guarantee continuous, uninterrupted, or error-free service operability due to external factors.

Service Expectations:The expected number of followers, likes, or views is not guaranteed in a specific timeframe due to platform variables and external factors.

7. Order Cancellation and Modification

Order Cancellation:You may cancel and claim a full refund only if the order has not yet been processed. Once verification begins and delivery starts, cancellation is not possible.

Account and Data Modifications:You are prohibited from making alterations to your social media accounts or specified content during service delivery, including:

  • Changing account usernames or handles
  • Modifying account privacy settings
  • Deleting or significantly altering content
  • Running concurrent marketing campaigns from other providers

Modifications that adversely affect delivery may result in cancellation with retention of payment. Our refund policy does not apply when account modifications prevent service completion.

8. Third-Party Campaign Restrictions

Exclusive Campaign Requirement:Under no circumstances may another marketing campaign run simultaneously with your UpNumbers campaign. This restriction is critical for service quality and performance measurement.

Performance Tracking:We track and measure delivery performance to ensure quality. Other campaigns running in parallel make accurate quality assessment impossible.

  • If you run other campaigns alongside ours, we reserve the right to claim credit for combined benefits.
  • We accept no liability for negative effects from running multiple promotional strategies simultaneously.
  • Violation may result in immediate service termination without refund.
  • Interference with our performance tracking may void all guarantees.

Disclosure Requirement:You must disclose any planned or ongoing marketing activities before service initiation. Failure to disclose may result in service termination and forfeiture of payments.

9. Refund Eligibility

Refund Eligibility:Full or partial refunds are provided only when services are not delivered due to our direct action or inaction. Refunds are issued at our sole discretion after fair case consideration.

Refund Exclusions:No refunds will be provided if:

  • You have breached any terms in this document
  • You ran additional promotional campaigns during delivery
  • You modified your social media accounts during the campaign
  • Disruptions occur due to factors outside our control (platform outages, network issues)
  • Your account is suspended or terminated by the social media platform

See our full Refund Policy for details.

10. Denial of Service and Account Termination

UpNumbers maintains a zero-tolerance policy for fraud and unethical use. We reserve the right to deny access and terminate accounts for users who:

  • Engage in or attempt fraudulent activities
  • Violate any terms in this agreement
  • Use our services for illegal or harmful purposes
  • Provide false information or documentation
  • Attempt to circumvent our security measures

In cases of suspected fraud, we reserve the right to withhold payments, cancel pending services, and permanently exclude users.

11. Platform Risks and Disclaimers

UpNumbers has no control over decisions made by social media platforms. We accept no responsibility for account suspensions, terminations, or policy changes by these platforms.

  • You acknowledge that all services are used at your own risk
  • Platform terms of service may change without notice
  • We are not responsible for algorithm changes affecting delivery
  • Account suspensions or bans by platforms do not qualify for refunds

12. Intellectual Property

UpNumbers retains sole ownership of all content and materials on our website. All content, trademarks, software, databases, text, graphics, icons, and hyperlinks are the property of or licensed to UpNumbers and are protected by applicable copyright and trademark law.

Visitors are prohibited from sharing or reproducing any element of our content without explicit authorization. Unauthorized use is a violation of intellectual property rights and may result in legal action.

13. Privacy Policy

Your privacy is important. Review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you also agree to the terms in our Privacy Policy.

14. Service Modifications and Updates

We reserve the right to modify, suspend, or withdraw any part of our service or website content without notice and without incurring liability. We may also update these Terms at any time. Changes are effective immediately upon posting.

Continued use after changes constitutes acceptance of revised terms. It is your responsibility to check whether the Terms have changed.

15. Platform Independence

UpNumbers is an independent service provider and is not affiliated, endorsed, sponsored, or associated with Instagram, Meta, TikTok, YouTube, Twitter (X), Facebook, Reddit, or any other social media platform or their third-party partners.

All trademarks, logos, and brand names are the property of their respective owners. Use of these names does not imply endorsement, association, or affiliation with UpNumbers.

16. Limitation of Liability

In no event shall UpNumbers or its suppliers be liable for any damages (including, without limitation, damages for loss of data, profit, or business interruption) arising out of the use or inability to use our services, even if UpNumbers has been notified of the possibility of such damage.

We do not guarantee specific results from the use of our services. The accuracy, performance, timeliness, and appropriateness of our services are not guaranteed.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of Romania without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Romania.

18. Contact

If you have questions or need clarification about these Terms, contact us at:

Support email addressSupport email address
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